Support - Credits
Credits are the units used to charge for secure messages, forms and documents.
The cost of a message varies depending on its type. For example:
| Message Type | Credits Needed |
|---|---|
| ID Documents (Gold Standard) | 15 credits |
| Bank Details incl. ID Documents (Gold Standard) | 20 credits |
| ID Documents (Basic) | 5 credits |
| COVID-19 | FREE - 0 credits |
Credits cost less the more you buy. Credits don't expire - buy now and use them when you need.
| Credits | Cost (inc VAT) | Ex VAT |
|---|---|---|
| 100 | £20 (20p/credit) | £16.67 |
| 200 | £35 (18p/credit) | £29.17 |
| 500 | £75 (15p/credit) | £62.50 |
| 1,000 | £100 (10p/credit) | £83.33 |
| 2,000 | £160 (8p/credit) | £166.67 |
| 5,000 | £250 (5p/credit) | £208.33 |
| 10,000 | £400 (4p/credit) | £333.33 |
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